For any Defective items: -
If you notice any issues with the skin, such as fitting problems or glue problems, please send us pictures of the received skins or products within 48 hours of getting the shipment. After reviewing them, we will discuss it with the buyer and, then we will decide if it is necessary to send a replacement or not. In most of the cases defective items gets replacement if you do your part on time.
Cancelation rule: -
Once an order is successfully placed and processed by the payment gateway,it cannot be cancelled. So, it's important to doublecheck your order before making the payment to ensure it's exactly what you want, as changes or cancellations won't be possible once the payment is processed.If you have any concerns or need any type of assistance, please contact our customer service before completing your purchase.
Refund Policy: -
Refunds are only available for damaged products and only if it is being damaged before delivery or if the product has a custom logo or artwork that doesn't match your order request. If you receive a damaged product, please contact us immediately using the contact details. Send us the video or image prove, we will verify the details properly and then will process the payment.
You will get refund only if: -
- The order does not reach to your given address within 15 days from the order date.
- If Vybe somehow fails to ship the order.
- Also, keep in mind that no refund request will be entertained for any damaged products. For any damaged products it can only be replaced.
For any Undelivered items: -
If for any reason the order does not reach to your location with in the given time frame, then contact us from the contact details available in the website. We will look into the matter and try to re-shipment the order. Order can be undelivered only in cases of: -
- Recipient didn’t pick up or respond to the call of our delivery partner.
- In emergency situations like natural disasters.